Terms of Service
Thank you for visiting our website. By accessing or using the website or related services, including placing an order, you agree to be bound by these Terms of Service and any additional policies referenced on this site. This Agreement does not create any partnership, joint venture, employment, or other agency relationship between you and the Company, nor does it grant you the authority to act as a representative of the Company.
The Company reserves the right to update or modify this website, related policies, privacy statements, and these Terms of Service at any time without prior notice. You should periodically review this page for any changes. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.
Intellectual Property
All software and content on this website (including but not limited to text, audio, music, video, images, photographs, and graphics) are the intellectual property of the Company and are protected by intellectual property laws, copyright laws, and international conventions. This website is intended for personal and non-commercial use only. You may not use any content for non-personal or commercial purposes unless expressly authorized by the Company or its third-party licensors.
Without the Company’s prior consent or authorization, you may not post, reproduce, sell, or license any content from this website. Any unauthorized use may result in civil or criminal penalties.
The Company reserves the right to revoke or modify any service at any time without notice. The Company is not responsible for any unavailability of this website at any time or for any reason.
Product Description
The Company strives to ensure that all content and product descriptions on this website are accurate and complete. However, we do not guarantee that every description is fully accurate, complete, current, or error-free. If you believe a product does not match its description, please refer to our Return and Refund Policy.
Pricing
Unless an obvious error occurs, your order will be accepted at the price displayed on the website at the time of payment. While we make every effort to ensure all prices are accurate, errors may occur. The Company reserves the right to correct any pricing errors. If we discover an error in the price of an item you have ordered, we will notify you as soon as possible. You may then choose to reconfirm or cancel the order. If we are unable to contact you, the order will be cancelled.
Order Acceptance
When you submit an order, you will receive an email confirming receipt of your order. This email is only an acknowledgment and does not constitute acceptance of your order. Your order is considered accepted only when we send you a shipping confirmation email. At that point, a binding contract is formed between you and the Company for the items listed in that shipping confirmation.
The Company reserves the right to refuse or cancel an order for any reason, including but not limited to the following:
- (a) The item is out of stock, discontinued due to quality standards, or subject to shipping restrictions.
- (b) The price or product description was incorrect.
- (c) Payment authorization cannot be obtained.
- (d) You are not eligible to purchase under these Terms of Service.
If any issue arises with your order, our customer service team will contact you as soon as possible.
Delivery and Pickup
When you place an order, you will be provided with an estimated delivery time. We will make reasonable efforts to deliver within that timeframe, but we cannot guarantee delivery by a specific date.
The Company insures each shipment until it is delivered or collected. Upon delivery, you (or the person receiving the package) will be required to sign a receipt confirmation. Once signed, responsibility for the goods passes to you. If the recipient is not the original purchaser (e.g., a gift recipient), their signature serves as proof of delivery and indicates that the Company has fulfilled your order and transferred responsibility accordingly.
The Company reserves the right to update its delivery policy at any time without prior notice.
Returns
We want you to have the best online shopping experience, which is why we offer a no-reason return policy. If you are not satisfied with your purchase for any reason, you may return it for a full refund.
- (a) Returns must be initiated within 7 days from the date of purchase.
- (b) Returned items must be in their original condition: unworn/unused, with original packaging and all tags intact.
To initiate a return, please complete the return form included with your order and send it back with the item. If you have lost the form, please contact our customer service to request a new one via email.
Note: Return shipping costs are your responsibility.
Limitation of Liability and Disclaimer
Any opinions expressed by designers, companies, or third parties selling products on this website are their own personal views. The Company is not responsible for such opinions, and they do not necessarily reflect the views of the Company.
The Company does not warrant that the website or its services are error-free, or that the website or its servers are free of viruses or other harmful components. We recommend that all users keep their software (including antivirus software) up to date.
The Company shall not be liable for any failure to perform its obligations under these Terms due to events beyond its reasonable control, such as severe weather or other force majeure events. In such cases, we will make reasonable efforts to maintain service but cannot guarantee compliance with these Terms.
Contact Us
For any questions regarding these Terms of Service, please contact our customer service team at service@mail.plynvio.com.